Welcome to Kiozy+. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by the terms outlined below. Please read them carefully before using our services.
1. General Information
Kiozy+ is a brand introduced by Raj Cooling, based in Rajkot, Gujarat. By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of those changes.
2. Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing details are accurate and up to date. However, minor variations may occur due to product improvements, display settings, or manufacturing updates.
Kiozy+ reserves the right to modify product specifications, discontinue products, or adjust pricing without prior notice.
3. Orders and Acceptance
All orders placed through our website are subject to acceptance and availability. After placing an order, you will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.
We reserve the right to cancel or refuse any order due to:
- Incorrect pricing or product information
- Payment authorization failure
- Suspected fraudulent activity
- Product unavailability
In such cases, you will be notified and refunded if payment has already been processed.
4. Pricing and Payments
All prices listed on our website are displayed in the applicable currency and may include or exclude taxes depending on the region.
We offer secure payment methods through trusted payment gateways. By providing payment details, you confirm that you are authorized to use the chosen payment method. Kiozy+ does not store sensitive payment information.
5. Shipping and Delivery
Orders are processed within standard business timelines. Delivery timeframes may vary depending on your location and courier availability.
Kiozy+ is not responsible for delays caused by courier services, natural events, public holidays, or unforeseen circumstances. Risk of loss and ownership of products pass to the customer upon successful delivery.
6. No Return Policy
All sales are final. We do not accept returns or exchanges once a product has been delivered.
In case of physical damage upon arrival or manufacturing defects, customers must contact customer care within the specified timeframe and warranty period. Claims will be handled in accordance with our Refund & Warranty Policy.
7. Warranty
Kiozy+ products are covered under a limited warranty for manufacturing defects during the specified warranty period.
The warranty does not cover:
- Damage caused by misuse or mishandling
- Unauthorized repairs or modifications
- Normal wear and tear
- Consumable components such as filters (unless defective on arrival)
Proof of purchase is required for all warranty claims.
8. Intellectual Property
All content on this website, including logos, images, product descriptions, graphics, and text, is the property of Kiozy+ and Raj Cooling. Unauthorized reproduction, copying, or distribution of website content is strictly prohibited.
9. User Responsibilities
By using our website, you agree not to:
- Engage in fraudulent activities
- Provide false or misleading information
- Attempt to disrupt or interfere with website functionality
- Violate any applicable laws or regulations
We reserve the right to terminate access to users who violate these terms.
10. Limitation of Liability
Kiozy+ shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability, if any, shall not exceed the amount paid for the product purchased.
11. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in that policy.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in India. Any disputes arising out of the use of this website or purchase of products shall be subject to the jurisdiction of courts located in Rajkot, Gujarat.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact our customer support team for assistance.
