At Kiozy+, we are committed to providing a smooth and transparent customer experience. If you don’t find the answer you’re looking for below, our customer care team is always ready to assist you with personalized support and guidance.
We offer safe and reliable shipping through trusted national and regional courier partners to ensure your Kiozy+ air purifier is delivered securely and on time. Shipping methods may vary depending on your location, service availability, and order size.
During checkout, the available shipping options for your area will be displayed automatically. Once your order is confirmed and dispatched, you will receive a tracking number via email or SMS so you can monitor your shipment in real time.
We carefully pack every product to prevent damage during transit. Delivery timelines may vary based on your city, local courier operations, and unforeseen circumstances such as weather or public holidays.
If you have any specific shipping requests or need assistance, our customer care team is always available to help.
Ordering your Kiozy+ air purifier is quick and simple. Start by browsing our website and selecting the product that best suits your needs. On the product page, review the specifications, features, and pricing, then click the “Add to Cart” button.
Once you’re ready, proceed to checkout where you’ll enter your shipping details and choose your preferred payment method. We offer secure payment options to ensure your transaction is safe and protected.
After placing your order, you will receive an order confirmation via email or SMS with your order details. Once your product is dispatched, tracking information will be shared so you can monitor the delivery status in real time.
If you experience any issues during the ordering process, our customer support team is available to assist you every step of the way.
Delivery timelines may vary depending on your location and courier availability. Typically, orders are processed within 1–2 business days after confirmation, and delivery usually takes 3–7 business days for most locations.
For remote or non-serviceable areas, shipping may take slightly longer due to logistics constraints. Once your order is dispatched, you will receive a tracking number via email or SMS so you can monitor your package in real time.
If you need an estimated delivery time for your specific location, feel free to contact our customer care team for assistance.
All Kiozy+ products are shipped directly from our facilities in Rajkot, Gujarat. As a Rajkot-based brand backed by Raj Cooling’s manufacturing expertise, we ensure every unit is carefully inspected, securely packed, and dispatched with quality assurance standards.
Shipping from our Rajkot operations allows us to maintain strict quality control and deliver genuine Kiozy+ products to customers across India. Once your order is processed and dispatched, you will receive tracking details to monitor your shipment.
If you need to change or modify your billing address, please contact our customer care team as soon as possible after placing your order.
Billing details can only be updated before the order is processed or dispatched. Once the order has been shipped, we may not be able to make changes to the billing information.
To request an update, please provide your order number along with the correct billing details so our team can assist you promptly.
